Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us through our website contact form, email, or booking links.

This may include:

• Name
• Email address
• Phone number, if provided
• Company or brand name
• Service you are interested in
• Budget range, if provided
• Project details, requirements, or message
• Any other information you choose to share with us

If you book a call with us through Google Calendar, we may collect:

• Name
• Email address
• Company or brand name
• Booking date and time
• Any additional details you provide in the booking form

We may also collect basic technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies or similar tracking data, if used

We do not knowingly collect sensitive personal information such as race, religion, health information, financial account details, government identification numbers, or biometric data.

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Understand your project requirements
• Schedule discovery calls or meetings
• Send proposals, estimates, or service details
• Communicate about potential or ongoing projects
• Provide and deliver our services
• Maintain basic business records
• Improve our website, services, and client experience
• Protect our website and business operations
• Comply with legal or operational requirements

We do not sell, rent, or trade your personal information.

Contact Form and Email Communication

When you submit a contact form on our website, your information may be processed through FormSubmit and forwarded to our email inbox.

We use this information only to review your enquiry and respond to you regarding HarbrX services.

If you contact us by email, we may keep your email and related communication for business reference, follow-ups, project discussions, or legal/record-keeping purposes.

Booking Calls

If you choose to schedule a call with us, we may use Google Calendar and Google Meet to manage bookings and conduct meetings.

When you book a call, Google Calendar may process your booking details, such as your name, email address, selected time slot, and any additional details you provide.

The meeting invite may include a Google Meet link.

Third-Party Services We Use

We may use trusted third-party services to operate our website and communication process, including:

• FormSubmit for contact form submissions
• Gmail or email services for communication
• Google Calendar and Google Meet for booking and meetings
• Vercel or similar providers for website hosting
• Analytics tools, if added in the future

These third-party services may process your information only as needed to provide their services.

We are not responsible for the independent privacy practices of third-party services. You should review their privacy policies if you want more information.

Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary:

• With service providers that help us operate our website, communication, booking, or hosting
• If required by law, regulation, legal process, or government request
• To protect our rights, business, users, or services
• In connection with a business transfer, merger, restructuring, or acquisition, if HarbrX is involved in such a transaction in the future

Payments

Our website does not currently process payments directly.

If you decide to work with HarbrX, payment terms, invoices, and payment methods will be discussed separately through proposals, agreements, or direct communication.

We do not collect or store card details or sensitive payment information through our website.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website performance, understand usage, and enhance user experience.

You can disable cookies through your browser settings.

At this stage, we do not use remarketing or targeted advertising pixels. If we add analytics, advertising, or tracking tools in the future, we may update this Privacy Policy to explain how those tools are used.

Data Retention

We keep your information only for as long as necessary for the purposes described in this Privacy Policy.

This may include:

• Responding to enquiries
• Managing project communication
• Scheduling calls
• Sending proposals
• Providing services
• Maintaining business records
• Complying with legal or operational requirements

If your enquiry does not move forward, we may still keep basic communication records for future reference unless you ask us to delete them.

Your Rights and Choices

You may contact us to:

• Ask what personal information we have about you
• Request correction of inaccurate information
• Request deletion of your information
• Ask us to stop contacting you
• Withdraw consent where applicable

To make a request, email us at:

hey@harbrx.in

We will review and respond to your request in accordance with applicable laws.

International Data Handling

HarbrX is based in India and may work with clients from India and other countries, including the United States, Canada, the United Kingdom, Saudi Arabia, the UAE, and other regions.

Your information may be processed in India or through third-party service providers located in other countries.

We aim to handle personal information in accordance with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023, where applicable.

Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, disclosure, or alteration.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information you share with us.

Children’s Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take reasonable steps to delete such information from our records.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before providing any information to them.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at: